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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- I've seen water flowing/pooling in the street and think it could be a leak. How do I report this and what will United Utilities do about it?
- Does United Utilities put new gas connections in?
- How do I order a standpipe ?
- Do you provide plumbing and drainage insurance?
- How can I find out if the sewers have sufficient capacity to service my development?
- Can I pay by Direct Debit, as a 'metered' customer?
- Can I pay for my water meter to be fitted, to get a faster service?
- Can we simply leave the leak?
- I want to upgrade my supply from single phase to 3 phase.
- I would like a meter fitted, what should I do?

