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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- When will my first Direct Debit payment be due?
- Will I get a discount by paying by Direct Debit?
- Where can I find information on site area charging?
- Can I pay for my water meter to be fitted, to get a faster service?
- Private sewers: What is the timeline for this taking place?
- I've seen water flowing/pooling in the street and think it could be a leak. How do I report this and what will United Utilities do about it?
- Do you sell water butts?
- If I move house can the new occupier go back to unmetered charges?
- If accepted onto the WaterSure scheme (formerly known as the vulnerable customer scheme) will I have to change the way I pay my water bill?
- Does 'My Account' require cookies to be enabled?
