Hello, I'm Jane and I'm here to help you.
Please enter your question above and I'll do my best to assist you.
Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- How do I get a supply or pole moved from my property?
- When will my 1st Direct Debit payment be due?
- How do I contact customer services about issues related to new connections, gas mains replacement or a gas supply emergency?
- How do you calculate my site area?
- What does United Utilities do?
- When replacing underground pipes, will there be any disruption?
- What are your opening hours?
- Why have United Utilities moved to using Payzone outlets?
- When will you read my meter?
- If I move house can the new occupier go back to unmetered charges?
