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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- Do I need permission to connect to the public sewerage system?
- I have forgotten my password, what shall I do?
- How do I get a copy of my water bill?
- What happens if my water supply pipe leaks, in relation to a meter?
- How can I pay my bills, as a 'metered' customer?
- My landlord is responsible for the charges at my home, do I need to provide you with my details?
- How do I disconnect a supply pipe?
- When will you turn the water on at my new property?
- How do I prove I am eligible to be accepted onto the WaterSure scheme (formerly known as the vulnerable customer scheme)?
- The account holder is now deceased, how do I take responsibility for the water bill/charges?
