Hello, I'm Jane and I'm here to help you.
Please enter your question above and I'll do my best to assist you.
Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- What is your email address?
- Are there any grants to help with the cost of laying a new supply pipe?
- How can I pay my bill?
- If I had a leak or burst after the water has gone through the meter, would I have to pay for the water that has been wasted?
- Can I manage my account online?
- How much does water cost?
- Will I get a refund if there is credit on my account at my old home?
- If I am managing my account online, why are you not reducing my bill?
- Private sewers: What is changing?
- My external stop tap is broken will you repair it?

