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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- How do I change or add a name to an account/bill?
- What do I do if I have no water?
- I've recently moved in and I am receiving letters in the name of the previous occupier, what should I do?
- How can I find out what my latest account balance is?
- What is my responsibility with regard to water supply pipes?
- How often will you send me a bill, as a 'metered' customer?
- Where is my water meter?
- How long will it take to fit a water meter?
- What's happening in my area?
- What is my responsibility with regard to my wastewater pipes?

