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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- Can you send bills to me by email?
- Does My Account' store any of my bank details?
- What is a 'save-a-flush'?
- Will removing lead pipes cause a problem with electrical earthing?
- How do you calculate my site area?
- Can United Utilities help me find my water service pipe?
- Who do I contact about the private leak repair service?
- What tips can you give me for saving water?
- While on the WaterSure scheme (formerly known as the vulnerable customer scheme) what happens if my bill for actual water used is less than the average bill?
- Can I buy my own water meter and use that instead?

