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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Most popular questions
- Where will the water meter be fitted?
- What will it cost me to replace my lead water supply pipes?
- Can I have a meter removed?
- What information do I need to provide when I am moving house?
- How much does it cost to have a water meter fitted?
- How can I find out what my latest account balance is?
- I have a blockage in my sewer. I have read that you are now responsible. Please can you come and fix it?
- Why is my water pressure too high or too low?
- What basis does United Utilities calculate charges on?
- What does My Account allow me to do?

