Your question
I've recently moved in and I am receiving letters in the name of the previous occupier, what should I do?
This is because our records show that the property is empty. Please register your details with us. You can tell us you have moved house online, click here.
Why not register for MyAccount?. Our free online service allows you to set up a direct debit, tell us your meter reading, make a payment, access your water bill and take advantage of paperless billing.