Your question
What happens if my water supply pipe leaks, in relation to a meter?
We have a free repair scheme for household customers. We will repair any leaks on the pipework between the property boundary and the outside wall of your property but not normally under buildings, please contact us on 0845 746 2200 for details. To report leaks on the road, footpath or in the garden, call free on 0800 33 00 33.
We recommend you take regular meter readings to ensure there are no leaks on your private pipework. For more information on leakage, please read our Leakage Code of Practice leaflet, please click here or call our 24 hour automated leaflet request line on 0845 303 7711 or minicom 0808 143 1195.