Your question
Can I get a reduction on my bill if I live alone?
We are not allowed to amend the charges on bills based on the number of people living in the property.
For households where there are only one or two people, it can often be cheaper to have a water meter installed, and only pay for the actual amount of water you use.
Use our online water meter calculator to see if you could save money. We install water meters free of charge for household customers.
If you live alone, and we have confirmed that we are unable to fit a water meter at your property, you may be eligible for our single person household tariff.