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Billing and Payments
- What will the help be for high water users on the WaterSure scheme (formerly called the vulnerable customer scheme)?
- If accepted onto the WaterSure scheme (formerly known as the vulnerable customer scheme) when will my charges be amended?
- I currently pay by Direct Debit. Do I have to fill in another form as a 'metered' customer?
- I currently pay by Direct Debit. Do I have to fill in another form now that I have changed to a water meter?
- What are your opening hours?
- Can you send bills to me by email?
- If I sign up for paperless bills, when will it take effect?
- How do I sign up for paperless bills?
