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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Billing and Payments
- When will my first Direct Debit payment be due?
- Will I get a discount by paying by Direct Debit?
- Where can I find information on site area charging?
- If accepted onto the WaterSure scheme (formerly known as the vulnerable customer scheme) will I have to change the way I pay my water bill?
- How do you calculate my site area?
- While on the WaterSure scheme (formerly known as the vulnerable customer scheme) what happens if my bill for actual water used is less than the average bill?
- Can I pay by Direct Debit, as a 'metered' customer?
- What is site area charging?
- Can I view my bill online and stop receiving paper copies?
- Why have United Utilities moved to using Payzone outlets?
