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Alternatively, to the left of this section you can use the list of categories which may help you, or the most popular questions other customers have asked can be found below. Simply follow the link that covers your question.
Billing and Payments
- How can I find out what my latest account balance is?
- Can I get a reduction on my bill if I live alone?
- How do I change or add a name to an account/bill?
- Can I view my bill online, and stop receiving paper copies?
- How do I know if my payment has been received and credited to my bill?
- How often will you send me a bill, as a 'metered' customer?
- How can I pay my bill?
- What is your email address?
- Can I change or decide what date I pay my Direct Debit on?
- What basis does United Utilities calculate charges on?
